March 15th, 2011 • #information design#usability#health • 
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In a snafu of epic proportions, it seems technicians, when testing radiation levels, sometimes forget a vital part of filling out a form, resulting in a massive calculation error. It looks like this may be a usability problem with the design of the form.
“It would appear that the emissions are 10 times higher. We understand it as a calculation error,” TSA spokesman Sarah Horowitz said in a telephone interview.
Rapiscan, in a letter to the TSA, admitted the mistake and is “redesigning the form” used by its “field service engineers” when surveying the Rapiscan Secure 1000 that is deployed to 38 airports.
“Oftentimes, the FSE will bypass the step of dividing by 10.” …
Design. It’s important.
Quote
January 27th, 2010 • #information design
“Don’t bore the public with mysterious designs.”
— Bob Noorda, an internationally known graphic designer who helped introduce a Modernist look to advertising posters, corporate logos and, in the 1960s, the entire New York City subway system. NY Times Obituary
A blog full of thoughts and observations on making the web a better place, collected by Sarah Harrison.
Recommended reading
blogs
52 Weeks of UX — usually updated weekly with two short & sweet articles on a variety of topics related to design for the Web. Really good stuff.- A List Apart — I’ve been a reader since probably 2001, and they keep producing quality content, year after year.
- Asterisk 52 — The experienced and talented D. Keith Robinson writes about web design, game design, and more.
- Brown Blog — From Matt Brown and Tiffani Jones, a fearsome duo producing some useful and straightforward articles on web design, content strategy, and more.
- Smashing Magazine — I have kind of a love-hate relationship with this blog. Half their articles are mindless lists of lists clearly aimed at driving traffic, but then there's a steady undercurrent of real, useful, meaty content sprinkled throughout.
- User Interface Engineering Brain Sparks — The blog at UIE.com, from usability researcher and speaker Jared Spool, is full of examples, insight, interviews with designers from all over the world, and a lot of great information.
- UX Booth — I'm a new reader of this User Experience and usability focused blog, but what I've seen so far has been really useful and interesting.
