Mike Davidson wrote a brilliant piece about Apple and the current state of things. He’s a man of few words, but when he says something, it’s a good idea to pay attention. I feel smarter for having read this article, and want to pat him on the back for being a calm, sane voice in all the hoopla that’s been voiced on the subject lately.
I often find it difficult to adequately explain what it is that I do, especially when the person asking is someone outside the web industry. This article does a nice job of explaining the process of designing for web applications, and how that differs from designing a web site (and there’s plenty of information here that extends beyond business applications). Don’t glaze over the links throughout the article either. There’s some good references.